If
your bank accout ever gets hacked, there are certain things you can do
to redeem the situation. These are some of those things.
Illustrative photo by Punch
If you notice any strange or unusual activity on your bank statement, notify your bank immediately.
Cyberattacks on banks happen every day but not to worry, most banks
are well protected against hackers. A threat of a cyberattack should
not deter you from using a financial institution.
But in the case your account has been hacked, here’s how to regain control of your bank account, according to www.finder.com
Signs you’ve been hacked
Strange purchases that appear on your bank statement may be the
first clue that a hacker has infiltrated your account. Always read
credit card and bank statements, paying close attention to match the
transactions to your activity.
Sometimes, you’ll notice seemingly small, yet unfamiliar purchases.
Thieves often do that to test if your card will work before making
larger purchases.
Depending on your bank, it will notify you of suspicious activity
and automatically cancel fraudulent charges and issue you a new card.
Lost or stolen card numbers
If you realise your card has been lost or stolen, contact your bank
right away. Don’t wait for your bank to notify you of fraudulent
activity.
Once you notify your bank of you missing card, it will freeze your
account, blocking any purchases or payments. You can either visit a
local branch for a temporary card or wait for a new card to come in the
mail.
If any unauthorised purchases are made, most banks will refund you the lost money.
You don’t need to panic unnecessarily over the safety of your bank account. Here’s why your bank accounts are safe from hackers:
Banks are liable
If a hacker steals money from a bank, the customer won’t lose
money; the bank is liable to pay the money back to the customer. Banks
are improving security. Since banks are constantly under attack, they
need to improve every aspect of their security so they have the latest
software designed to protect you and your money. Every attack doesn’t
make the news, but generally the big ones do. Banks are constantly
improving their systems for detecting and dealing with these problems.
Ensure your account is not vulnerable
Most banking websites allow you to activate a feature called
“remember your password” when you log in via the Internet. This allows
you to skip several layers of security the next time you log in since
the bank recognises your computer’s IPv4 address — a unique identifier
for each Internet connection.
Malware is a tool that hackers use to imitate your IPv4 address so
they can gain access to your bank account. Often you don’t even know
that they have control over your bank account. Therefore, it’s best to
disable the “remember your computer” feature.
Your guide to finding a bank account that meets your needs
You need to beware of spam. Email software is pretty good at
getting rid of spam most of the time. However, you may see something
that resembles an official bank email that asks you to go to the bank’s
website to confirm your information. This most likely is a scam.
Hackers design sites that mimic bank’s websites. If something like
this happens to you, don’t enter details such as a password unless
you’re sure it’s a secure website.
The Internet monitors the security certificate of websites, making
it easier to detect invalid sites. Don’t stash your money under your
mattress. If you put your money under your mattress because you believe
all banks are evil, you may be increasing the risk of having your money
stolen.
Cash does not equal safe money. Unfortunately, the news perpetuates
the fear that unless your money is in cash, it isn’t safe. However, it
is more likely that your house could be robbed and the criminals take
your money than it would be for a bank to lose your money due to
cybercrime.
Have you been hacked while overseas?
If you believe you have fraudulent transactions on your debit card,
whether it’s a foreign transaction or you’re currently overseas, block
the card and lodge a dispute investigation. Before you go on holiday, it
is always smart to gather a list of phone numbers in case of issues
like these. Otherwise, a simple Google search should be able to find you
the right number.
If your bank finds the transaction to be fraudulent, you should be refunded the missing money.
Steps to staying safe while banking
According to banking experts, here are some steps to help keep your banking transaction safe.
Keep your passwords and pins safe
That means not giving them out to anyone, including family or
friends or anyone soliciting them over email. Also try not to write them
down.
Check for site security
Most legitimate sites will have privacy and security terms that you can review. Secure URLs start with https — not http.
Avoid public networks for banking
That means no quick peeks at your finances while you’re out
shopping or working. Using public networks can compromise your personal
security and put your information at risk.
Don’t give your contact info to strangers
Confirm who is calling or writing first before providing any information.
Don’t necessarily answer security questions honestly
The name of your first pet won’t be verified, so you can choose a
different word. Just make sure that whatever you use is memorable to
avoid being locked out of your account.
Use more characters and symbols in your password
The more characters in your password the better. Random letters
interspersed with numbers and special characters will take much longer
for software to crack than a simple series of numbers. Likewise, the
same random assortment will make it harder for someone to simply guess
your password.
Listen to your gut
Remember that your intuition is a quick series of patterns
recognised by your subconscious. If your gut tells you something is off,
it truly could be.
Report suspicious activity
Report any suspicious people or unverifiable companies soliciting
your banking information. You may also want to contact your bank.
Run antivirus and anti-malware software
Doing so could end up preventing computer viruses and losing your information.
Double-check your transactions
Look over your statements for any fraudulent purchases, and report anything suspicious right away.
Ask for a second opinion
If you’re not sure if something is legitimate, don’t be shy about
asking a friend or family member. It could end up saving you from a
costly mistake.
Bottom line
Banks do have their flaws, but security software is constantly
being improved to reflect the shared interests of its shareholders and
customers.
Online banking makes life a lot more convenient but it also opens
your finances up for hacks. With majority of Nigerians now banking
online, it’s important to take active steps to protect yourself from
hacks and data breaches.
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